Are you having questions concerning our service? At this page we try to answer most questions you might get when considering our service.
If the question you look for is not there, please contact us and we'll reply within 1-4 hours.
How to use sopanels
How to add instagram likes
How to add instagram Views
How to add instagram followers
How to add Instagram story views
How to add Instagram Real likes with impressions
Load your media and choose the photo/video
Finally add the amount you want
Terms of Service
The use of services provided by SOPANELS and SOPANELS.com establishes agreement to these terms.
1 - General
- This is the most recent Terms of Service agreement as of Wednesday, 23-May-2018 15:00:00 CEST
- SOPANELS, in its sole discretion, may modify or review these Terms of Service at any time without prior notice. All recent modifications or revisions done by SOPANELS replaces all former agreements and takes effect upon date of posting.
- Continued use of the service following recent amendments signifies your assent to the revised Terms of Service. You further agree to apprise yourself of recent changes on the Terms of Service through periodic reviews of SOPANELS website.
- IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS OF SERVICE OR DO NOT AGREE TO ANY OR ALL TERMS, DO NOT REGISTER.
2 - Service
- SOPANELS sole purpose is for the social media promotion.
- You shall not knowingly exploit the system including but not limited to, gaining advantage, exploit speed or any other bug in a manner other than purchasing them from the website or use the regular features.
- If you change your username, password, email or any other mandatory field the script will stop automatically until you re-login and re-launch it. Should it happen, the time of script inactivity will not be added to your license.
- Your may not turn your account to private, restrict to any country or apply any settings that may affect the regular delivery of the service
- We are not responsible for your actions and their consequences, including accounts or pages banned or photos removed, we will not issue any refund or compensation in this cases.
- We are not responsible if your accounts is banned for any reason, please make sure you are responsible for any actions you initiate, SOPANELS is not affiliated with any of the social networks provided
- SOPANELS is brought to you to make your life easier with automated processes. We discourage spam and violation of the law, and in this cases we have the right to block or suspend your account.
- It is your sole responsibility to comply with any social network you use and any legislation that you are subject to. You use SOPANELS at your own risk.
- All the services provided on the marketplace have a default guarantee of 1 day, excluding special cases if insurance is included by the maximum period of 30 days from the date of the purchase.
3 - Purchase
- You agree that upon purchasing you clearly understand and agree what you are purchasing and will not file a fraudulent dispute or charge-back.
- Upon a fraudulent attempt to file a dispute, we grant the right, if necessary, to reset your account, terminate your account and/or permanently ban your IP address and all e-mail addresses associated with purchases made on the website.
- The Credits or coins added in SOPANELS are not reversible if the system and web site it self are fully working. License system is counted based on the time you have registered your account,in this case if you do not login or use the account we will not replace the time and SOPANELS web site is not obligated in any case to refund you.
- We are not able to transfer time or services between different services or tools.
- The License is credited right after the purchase, its own responsability to use it even if you dont login into your account.
- The users have the right to want their remain credits or coinz refunded to their Paypal,in this case the user is not able to use the web-site anymore.
- NO REFUNDS are issued unless the the service is not delivered or is not working.
4 - Registration
- By registering you affirm that you are 18 years of age or an emancipated minor and are completely able and competent to enter into the terms and conditions set forth in these Terms of Service and comply and abide by them.
- You may not use fake information while registering your account, including, fake name, fake e-mail, fake phone number or address. Any attempt to spoofing data will result in your account disabled.
5 - Copyright
- Without prior written consent of a SOPANELS representative, you may not copy or reproduce any texts, images or programming used on the SOPANELS website.
- All brand icons are trademarks of their respective owners. The use of these trademarks does not indicate endorsement of the trademark holder by the owners, nor vice versa.
6 - Paypal & Credit Card Purchases
- You agree that upon purchasing our services, that you clearly understand and agree what you are purchasing and will not file a fraudulent dispute via PayPal or any other payment processors.
- Upon a fraudulent attempt to file a dispute, we receive the right, if necessary, to reset all followers and likes, terminate your account and/or permanently ban your IP address.
- Since SOPANELS offers non-tangible irrevocable goods, you agree that after the purchase is made you cannot cancel/stop or remove any actions that this initiated. You understand that by Purchasing any goods on SOPANELS and SOPANELS.com this decision is final and you wont be able to reserve it.
- No refunds or partial are made to Paypal, all credit added must be used in the site.
- We reserve the right to deny Automatic Payments for any users until a manual verification is performed
7 - Disclamer
- You agree that your use of SOPANELS is at your own risk. SOPANELS may not be held liable or accountable for any or whatever damages you or your business may incur.
- SOPANELS does not guarantee website up-time or availability as it uses the internet to deliver its services.
- Since SOPANELS offers non-refundable goods, you agree that after the purchase is made you cannot cancel/stop or remove any actions that this initiated. You understand that by Purchasing any goods on SOPANELS and SOPANELS.com this decision is final and you wont be able to reserve it.
8 - Change of Terms
- This Terms of Service are subject to change at any time. Notices of change will be considered given and effective on the date posted on our website. The changes made will become effective the date they are posted on our website. No further notice by SOPANELS is required upon your continued use of our website.
Users have the right to be forgotten and have their accounts deleted anytime. Please contact us threw Live Chat, Email or visit your Account Settings to delete your account.
When deleting an account there is information that cannot be deleted for invoicing and taxing proposes.
We keep : Deposits information & orders.
All other information will be permanently deleted and cannot be restored
How we use your Information
To identify and Login your account, used also for Live Chat scripts if any ( Example: Crisp, Intercom , Zendesk ).
The e-mail is used as main registration identifier including to login your account, send newsletter about services status or services changes, reset your password or verify your account, LiveChat Platforms ( Example : Crisp, Zendesk, Intercom ).
We are not fans of spamming or either abusing by sending a bunch of e-mails.
The Phone is used to verify your account, Two factor Authentication, Send Important Notifications about our services status or changes ( Example: Price changes ). We will not send newsletter by SMS
First and Last Name
Used for Invoicing only and display on the website banner when you are logged in
Country, Address and Postal Code
Used for Invoicing and display messages or content based on your native language.
VAT ID and Company Name
Used for Invoicing only.
The IP Address are logged when necessary including for : Login, Registration, Inserting orders, Performing Deposits, Password Resets.
This is mostly to help us identify fraud and non-legitimate actions, nothing else.
The order information including Links or any relative information about the orders are only used for process the order, orders are saved forever, for the nature of the service we keep this records to avoid abuse of the service, over-delivery, and statistics ( how much you have ordered for a certain link for example ).
We track links from orders from time to time we only collect the actual counters necessary to control while the order is being delivered, once its completed we stop tracking. No other information is scrapped, only the counters.
Example : How much plays,likes,followers,following a link has.
The following data is saved on cookies: PHP Session ID, Tutorials Identifier, Device ID, Identifier to the Logged in Account, User ID, Timezone and Datatable Filters
Cookies are saved usually for a period of 1 Month and are mandatory in order to use the website.
SOPANELS connects with multiple third party services to deliver certain features, the following companies are responsible for the data inserted in their databases and services.
Crisp, Zendesk, Intercom & Support Websites
Your username and email are shared with these websites to delivery the support.
- Check Crisp Privacy
- Check Intercom Privacy
- Check Zendesk Privacy
Analytics of the web-site done by Google, no information
- Check Google Analytics Privacy
SMS Gateway Delivery, Phone number is used to delivery the SMS notifications, only logs are saved.
- Check Twilio Privacy
Newsletter & E-Mail Notifications first Name and email is used to delivery the email notifications
- Check Mailchimp Privacy
This terms were last updated at : Wednesday, 23-May-2018 15:00:00 CEST